Policies
Returns & Exchanges
7-day window
You may request a return or exchange within 7 days of delivery, provided the item is unused, unwashed and still in its original packaging with tags attached.
Wrong or damaged item
If we sent the wrong item or it arrived damaged, contact us within 48 hours with a photo and we'll replace it at no cost to you.
Not eligible
For hygiene reasons, used pillows, opened lounge/night wear and indoor slippers cannot be returned once unsealed. Clearance items are final sale.
How to start a return
Call or WhatsApp 0816 600 7460 with your order number, or email Jibolajipson25@gmail.com. We'll confirm the return address and next steps.
Refunds
Approved refunds are returned to your original payment method within 5–10 working days of us receiving the item. Delivery fees are non-refundable unless the fault was ours.